IT Operations Are Not Ready for AI Agents: How to Respond Today
AI is accelerating faster than most IT organizations can keep up, and I&O leaders are feeling the impact.
Download the I&O Leadership Roadmap: https://gtnr.it/4b2VpYz
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In this episode of ThinkCast, Gartner experts Autumn Stanish and Paul Delory break down what AI’s rapid rise really means for IT operations, and why doing nothing is no longer an option.
Drawing from their Opening Keynote presented at Gartner IT Infrastructure, Operations & Cloud Strategies Conference, Autumn and Paul reveal the risks, realities and opportunities behind AI agents — and the urgent changes I&O teams must make to stay in front of the business instead of falling behind it.
You'll learn:
• The growing risk of “AI agent sprawl” and how to prevent it
• Why outdated operating models make I&O the bottleneck for AI adoption
• How continuous operations creates the guardrails needed for safe, scalable AI
• The roadmap that prepares your infrastructure for AI agents today
Try out AskGartner for more AI-powered insights: https://gtnr.it/4kLgpX0
See why Gartner is the world authority on AI: https://gtnr.it/4cGUMoP
Watch more ThinkCast episodes: https://www.youtube.com/playlist?list=PLk5mazZ3BVLIz4tL5Idhh2b7e9BPQTQM5
Timestamps:
00:00 Intro
01:22 The Hype and Reality of AI
03:57 Challenges and Pressures in AI Adoption
06:58 The Role of AI Agents
12:40 Implementing Continuous Operations
16:24 Building a Continuous Operations Pipeline
21:06 Conclusion and Future Outlook
Subscribe for more insights from Gartner on tech, AI and the future of business: https://www.youtube.com/user/Gartnervideo/
LEARN MORE ABOUT GARTNER
Gartner delivers actionable, objective business and technology insights to executives and their teams. Our expert guidance and tools enable faster, smarter decisions and stronger performance on an organization’s mission-critical priorities.
Website: https://www.gartner.com/
LinkedIn: https://www.linkedin.com/company/gartner
Twitter: https://twitter.com/Gartner_inc
Instagram: https://www.instagram.com/gartner_inc/
Podcast: https://www.gartner.com/en/podcasts/thinkcast
#gartner #thinkcast #podcast #itoperations #aiagents
Augmented Collective Intelligence: The Real AI Future
Everyone’s wondering when we’ll hit AGI. Gartner expert Deepak Seth breaks down how we're asking the wrong question.
The real opportunity? ACI — augmented collective intelligence — where humans and AI elevate each other.
See why Gartner is the world authority on AI: https://gtnr.it/3ZPKU4y
Become a client to read more: https://gtnr.it/46dcAE7
Subscribe for more insights from Gartner on tech, AI and the future of business: https://www.youtube.com/user/Gartnervideo/
LEARN MORE ABOUT GARTNER
Gartner delivers actionable, objective business and technology insights to executives and their teams. Our expert guidance and tools enable faster, smarter decisions and stronger performance on an organization’s mission-critical priorities.
Website: https://www.gartner.com/
LinkedIn: https://www.linkedin.com/company/gartner
Twitter: https://twitter.com/Gartner_inc
Instagram: https://www.instagram.com/gartner_inc/
Podcast: https://www.gartner.com/en/podcasts/thinkcast
#gartner #aiinsights #gartnerai #futureofai #agi
0:54The AI Agency Gap for I&O Leaders
AI agents promise massive transformation — but their real capabilities are far behind expectations. I&O leaders need a clear-eyed view of what’s possible today.
👉 Attend a Gartner I&O Conference: https://gtnr.it/49SPODO
👉 Boost your I&O leadership: https://gtnr.it/4rns9RF
Most organizations expect AI agents to be autonomous, adaptive, and proactive — but the maturity isn’t there yet. In this short, Gartner experts Paul and Autumn break down the AI agency gap and explain why semi‑autonomous capabilities are all that most enterprises can realistically achieve right now.
You’ll learn:
✔️Why only 15% of agents will be fully autonomous in the next 7 years
✔️How expectations for AI agents differ from current capabilities
✔️Why semi‑autonomous agents matter more for near‑term value
✔️How I&O leaders should think about the progression of agent maturity
#Gartner #Infrastructure #CloudStrategy #AI #AIAgents
Nail Your Next Board Presentation: The Framework Every CIO Needs
Board presentations are high‑stakes, and most CIOs are still missing the mark.
Watch the full Board Presentation Prep webinar: https://gtnr.it/4bQQPOa
In this episode of ThinkCast, Gartner expert Tina Nunno reveals why board members remain uncertain about the value of tech investments, and how CIOs can flip the script with a sharper, simpler, shareholder‑value‑first narrative.
Pulled from her recent webinar on board presentation prep, Tina breaks down how to align every message to what boards actually care about, cut rework across your team, and deliver a value story compelling enough to earn trust — and investment.
You'll learn:
• Why 76% of board members lack confidence in current IT investments
• The value framework CIOs can use to link tech investments directly to business outcomes
• Ways to streamline prep time while improving clarity, credibility and impact
• How to communicate risk, ROI and innovation without overwhelming the board
Try out AskGartner for more AI-powered insights: https://gtnr.it/4qxVkR8
See how Gartner is the world authority on AI: https://gtnr.it/3OlTR2W
Watch more ThinkCast episodes: https://youtube.com/playlist?list=PLk5mazZ3BVLIz4tL5Idhh2b7e9BPQTQM5&si=APdOqzCCih6jsnrB
Timestamps:
00:00 Intro
01:26 The One Thing That Matters: Linking IT to Shareholder Value
07:02 The Fix: A Framework for High‑Impact Board Messaging
09:15 Think of the Board as Your Bookie
14:25 The Value Framework: Innovation, Cost, and Return
23:40 Differentiating Investments vs. Operational Must‑Haves
Subscribe for more insights from Gartner on tech, AI and the future of business: https://www.youtube.com/user/Gartnervideo/
LEARN MORE ABOUT GARTNER
Gartner delivers actionable, objective business and technology insights to executives and their teams. Our expert guidance and tools enable faster, smarter decisions and stronger performance on an organization’s mission-critical priorities.
Website: https://www.gartner.com/
LinkedIn: https://www.linkedin.com/company/gartner
Twitter: https://twitter.com/Gartner_inc
Instagram: https://www.instagram.com/gartner_inc/
Podcast: https://www.gartner.com/en/podcasts/thinkcast
#gartner #thinkcast #podcast #cio #itleadership #boardprep
1:00Why CEOs Struggle to Get AI Value
AI is the biggest disruptor of this decade — but most organizations still can’t unlock its value.
👉 For more CEO insights, register for the on-demand webinar: https://gtnr.it/4k3LXHu
👉 Attend a Gartner CIO Conference: https://gtnr.it/4r8KVw4
CEOs want AI‑powered transformation, not just efficiency. Yet CIOs are stuck navigating cultural friction, operating‑model gaps, and unclear value measurement. In this short, we break down why AI benefits remain elusive and why nearly 59% of initiatives fail to reach production — despite massive investment and pressure from the top.
You’ll learn:
✔️Why AI value remains hard to measure across customers, decisions, and efficiency
✔️The real obstacles CEOs report: culture, operating model, ethics & talent
✔️Why focusing only on technology derails AI strategy
✔️The key reason 59% of AI initiatives fail to operationalize
Become a client to try out AskGartner for more trusted insights: https://gtnr.it/3XRt0xb
#Gartner #CEO #ITLeadership #AI #TechStrategy
Why CIO Plans Keep Breaking in 2026
Planning cycles are obsolete and volatility is forcing CIOs to pivot faster than ever.
👉Download the 2026 CIO Agenda: https://gtnr.it/4rNujLD
👉Attend a Gartner CIO Conference: https://gtnr.it/4pugnnX
94% of CIOs expect their current plans to change — an unprecedented number. Economic shocks, tariffs and rapid shifts in operating environments mean annual planning rituals no longer hold. Learn why agility and dynamic reprioritization have become mission‑critical for CIOs navigating nonstop volatility.
You’ll learn:
✔️Why 92–94% of CIOs expect to change plans this year
✔️How external shocks disrupt even short‑term strategies
✔️Why agility and pivots now beat calendar‑based planning
✔️What CIOs must change in planning rituals to stay ahead
Become a client to try out AskGartner for more trusted insights: https://gtnr.it/3XRt0xb
#gartner #thinkcast #podcast #ITLeadership #DigitalStrategy #FutureOfWork
Transforming IT Operations in the Era of AI Agents
Are you ready to navigate the hype of AI in IT?
Attend a Gartner I&O Conference: https://gtnr.it/49SPODO
Boost your I&O leadership: https://gtnr.it/4rns9RF
In this preview of the Opening Keynote from the Gartner IT Infrastructure, Operations & Cloud Strategies Conference, Gartner experts Autumn Stanish and Paul Delory discuss the pivotal role of AI in future IT I&O landscapes. Learn how despite the challenges, navigating the hype of AI is key for cost-cutting and innovation.
See more Gartner AI insights: https://youtube.com/playlist?list=PLk5mazZ3BVLLsoBME_zM-neToYb1866kj&si=-GH6ay9DRc0Qb8nj
Watch the Gartner Conferences playlist for more live insights: https://www.youtube.com/playlist?list=PLk5mazZ3BVLIr1dGYNARDbeUGYWnhHcCP
00:00 Intro
01:02 The Hype and Reality of AI
03:10 Challenges and Pressures in AI Adoption
06:13 The Role of AI Agents
11:41 Implementing Continuous Operations
15:33 Building a Continuous Operations Pipeline
20:25 Conclusion and Future Outlook
Subscribe for more insights from Gartner on tech, AI and the future of business: https://www.youtube.com/user/Gartnervideo/
LEARN MORE ABOUT GARTNER
Gartner delivers actionable, objective business and technology insights to executives and their teams. Our expert guidance and tools enable faster, smarter decisions and stronger performance on an organization’s mission-critical priorities.
Website: https://www.gartner.com/
LinkedIn: https://www.linkedin.com/company/gartner
Twitter: https://twitter.com/Gartner_inc
Instagram: https://www.instagram.com/gartner_inc/
Podcast: https://www.gartner.com/en/podcasts/thinkcast
#gartner #gartnerit #aiinsights #aiagents #gartnerconferences
Gartner's CEO Agenda for 2026: A Year of Wicked Messes
Wondering what’s on the mind of your CEO?
For more CEO insights, register for the live webinar: https://gtnr.it/4k3LXHu
Attend a Gartner CIO Conference: https://gtnr.it/4r8KVw4
CEOs are faced with a new set of leadership tests as they deal with economic, social and political uncertainties — all wrapped up in the rapid development of AI and related technologies.
From the stage of Gartner IT Symposium/Xpo, Gartner expert Don Scheibenreif walks through the “wicked messes” of the year, and previews our annual global CEO survey to shine a light on the agenda shifts that CIOs should anticipate next.
Timestamps:
00:00 Intro
03:56 The CEO Priorities
06:36 Wicked Mess 1: Turmoil-Driven Growth
14:42 Wicked Mess 2: The AI-Value Conundrum
19:53 Final Takeaways
Subscribe for more insights from Gartner on tech, AI and the future of business: https://www.youtube.com/user/Gartnervideo/
LEARN MORE ABOUT GARTNER
Gartner delivers actionable, objective business and technology insights to executives and their teams. Our expert guidance and tools enable faster, smarter decisions and stronger performance on an organization’s mission-critical priorities.
Website: https://www.gartner.com/
LinkedIn: https://www.linkedin.com/company/gartner
Twitter: https://twitter.com/Gartner_inc
Instagram: https://www.instagram.com/gartner_inc/
Podcast: https://www.gartner.com/en/podcasts/thinkcast
#gartnersym #ceo #ai #executiveleadership #gartner
3 Traits That Separate Top CIOs in 2026
The highest‑performing CIOs don't have bigger budgets, they have better leadership attributes.
👉Download the 2026 CIO Agenda: https://gtnr.it/4rNujLD
👉Attend a Gartner CIO Conference: https://gtnr.it/4pugnnX
Survey data shows top‑performing CIOs succeed regardless of scope, size, or reporting line. What sets them apart are three core attributes: agility, strategic risk capability, and tenacity. In this short, we break down why these traits matter more than org structure or budget in determining CIO impact.
Subscribe for more insights from Gartner on tech, AI and the future of business: https://www.youtube.com/user/Gartnervideo/
LEARN MORE ABOUT GARTNER
Gartner delivers actionable, objective business and technology insights to executives and their teams. Our expert guidance and tools enable faster, smarter decisions and stronger performance on an organization’s mission-critical priorities.
Website: https://www.gartner.com/
LinkedIn: https://www.linkedin.com/company/gartner
Twitter: https://twitter.com/Gartner_inc
Instagram: https://www.instagram.com/gartner_inc/
Podcast: https://www.gartner.com/en/podcasts/thinkcast
#gartner #itleadership #cio #techstrategy #gartnersym
7 Disruptions Through 2030 You Might Not See Coming
The future rarely arrives quietly.
Become a client to see the full list: https://gtnr.it/4pIDPxi
Attend a Gartner CIO Conference: https://gtnr.it/49zxUG5
Disruptions — both anticipated and unexpected — are already reshaping the technology landscape, and CIOs need to be ready before they hit.
From the stage of Gartner IT Symposium/Xpo, Gartner expert Daryl Plummer gives a preview of the pivotal disruptions that could accelerate change faster than most leaders realize.
These insights go beyond prediction; they’re a roadmap for recognizing, prioritizing and responding to forces that will redefine IT strategy and business value in the years ahead.
Timestamps:
00:00 Intro to Disruptions
01:54 Gartner Futures Lab
03:40 Understanding the Disruption Scale
06:09 Disruption 1: Quantum Attire
10:50 Disruption 2: The "AI-Free" Trust Revolution
15:13 Disruption 3: AI Sovereignty
18:22 Disruption 4: Shifts in Work Break Workforces
Subscribe for more insights from Gartner on tech, AI and the future of business: https://www.youtube.com/user/Gartnervideo/
LEARN MORE ABOUT GARTNER
Gartner delivers actionable, objective business and technology insights to executives and their teams. Our expert guidance and tools enable faster, smarter decisions and stronger performance on an organization’s mission-critical priorities.
Website: https://www.gartner.com/
LinkedIn: https://www.linkedin.com/company/gartner
Twitter: https://twitter.com/Gartner_inc
Instagram: https://www.instagram.com/gartner_inc/
Podcast: https://www.gartner.com/en/podcasts/thinkcast
#gartnersym #disruptions #genai #cio
Gartner's Future of Work Trends for 2026: The Truth Behind AI Layoffs
AI-driven layoffs are making headlines, but is AI really the main culprit?
Download the 9 Future of Work Trends for 2026: https://gtnr.it/4rbUw5t
Register for the Future of Work Trends webinar: https://gtnr.it/4qgGKy5
As organizations enter 2026, leaders face rising performance expectations, cultural strain, and mounting pressure to deliver productivity gains that rarely materialize. What does this mean for the future of work?
In this episode of Gartner ThinkCast, host Alexis Wierenga talks with Gartner expert Emily Rose McRae to break down Gartner’s Future of Work Trends for 2026. From the truth behind AI-related workforce reductions, to the hidden risks of AI “workslop” and the growing importance of mental fitness, Emily Rose shares actionable insights for HR leaders, CIOs and executives navigating an AI-enabled workplace.
You’ll learn:
• Why most AI-driven layoffs aren’t what they seem
• How “workslop” creates a hidden productivity drain in organizations
• Why leaders aren’t seeing expected productivity gains
• Why performance pressure is rising and how to protect culture
• The critical role of mental fitness in an AI-first world
Watch more ThinkCast episodes: https://www.youtube.com/playlist?list=PLk5mazZ3BVLIz4tL5Idhh2b7e9BPQTQM5
Watch the full Gartner AI Insights and Tools playlist: https://www.youtube.com/playlist?list=PLk5mazZ3BVLLsoBME_zM-neToYb1866kj
Timestamps:
00:00 Intro to the 2026 Future of Work Trends
02:33 Are AI Layoffs Really Happening?
06:35 How AI Is Reshaping Roles and Workflows
11:30 Why Massive Productivity Gains Haven’t Arrived
15:26 Common Misconceptions About AI and Jobs
22:20 RIFs Before Reality: Workforce Cuts Explained
24:28 AI Workslop: The Hidden Productivity Drain
26:39 Beyond AI? Culture, Mental Fitness and Talent Strategy
30:52 Closing Thoughts and Leadership Advice
Subscribe for more insights from Gartner on tech, AI and the future of business: https://www.youtube.com/user/Gartnervideo/
LEARN MORE ABOUT GARTNER
Gartner delivers actionable, objective business and technology insights to executives and their teams. Our expert guidance and tools enable faster, smarter decisions and stronger performance on an organization’s mission-critical priorities.
Website: https://www.gartner.com/
LinkedIn: https://www.linkedin.com/company/gartner
Twitter: https://twitter.com/Gartner_inc
Instagram: https://www.instagram.com/gartner_inc/
Podcast: https://www.gartner.com/en/podcasts/thinkcast
#gartner #thinkcast #podcast #ai #futureofwork #gartnerhr
Gartner's Future of Work Trends for 2026: The Truth Behind AI Layoffs
AI-driven layoffs are making headlines, but is AI really the main culprit?
Download the 9 Future of Work Trends for 2026: https://gtnr.it/4rbUw5t
Register for the Future of Work Trends webinar: https://gtnr.it/4qgGKy5
As organizations enter 2026, leaders face rising performance expectations, cultural strain, and mounting pressure to deliver productivity gains that rarely materialize. What does this mean for the future of work?
In this episode of Gartner ThinkCast, host Alexis Wierenga talks with Gartner expert Emily Rose McRae to break down Gartner’s Future of Work Trends for 2026. From the truth behind AI-related workforce reductions, to the hidden risks of AI “workslop” and the growing importance of mental fitness, Emily Rose shares actionable insights for HR leaders, CIOs and executives navigating an AI-enabled workplace.
You’ll learn:
• Why most AI-driven layoffs aren’t what they seem
• How “workslop” creates a hidden productivity drain in organizations
• Why leaders aren’t seeing expected productivity gains
• Why performance pressure is rising and how to protect culture
• The critical role of mental fitness in an AI-first world
Watch more ThinkCast episodes: https://www.youtube.com/playlist?list=PLk5mazZ3BVLIz4tL5Idhh2b7e9BPQTQM5
Watch the full Gartner AI Insights and Tools playlist: https://www.youtube.com/playlist?list=PLk5mazZ3BVLLsoBME_zM-neToYb1866kj
Timestamps:
00:00 Intro to the 2026 Future of Work Trends
02:30 Are AI Layoffs Really Happening?
07:10 How AI Is Reshaping Roles and Workflows
12:04 Why Massive Productivity Gains Haven’t Arrived
16:39 Common Misconceptions About AI and Jobs
23:26 RIFs Before Reality: Workforce Cuts Explained
25:30 AI Workslop: The Hidden Productivity Drain
Subscribe for more insights from Gartner on tech, AI and the future of business: https://www.youtube.com/user/Gartnervideo/
LEARN MORE ABOUT GARTNER
Gartner delivers actionable, objective business and technology insights to executives and their teams. Our expert guidance and tools enable faster, smarter decisions and stronger performance on an organization’s mission-critical priorities.
Website: https://www.gartner.com/
LinkedIn: https://www.linkedin.com/company/gartner
Twitter: https://twitter.com/Gartner_inc
Instagram: https://www.instagram.com/gartner_inc/
Podcast: https://www.gartner.com/en/podcasts/thinkcast
#gartnerhr #thinkcast #podcast #ai #futureofwork
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IT Operations Are Not Ready for AI Agents: How to Respond Today