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This research comes from the March 18 edition of the CB Insights newsletter. You can see past newsletters and sign up for future ones here.
As AI agents dominate the conversation, customers are growing skeptical about whether they can live up to the hype.
In March, we’ve interviewed 40+ customers of AI agent products and are hearing of 3 primary pain points right now:
- Reliability
- Integration headaches
- Lack of differentiation
The post We spoke to 40+ customers of AI agents — here’s where the tech is falling short appeared first on CB Insights Research.
